Contact

We are happy to help you.

Contact details

Beauty Surprise Box

Response time

We aim to answer all inquiries within 7 days.

Customer service

Do you have questions about an order, delivery, return, or a product? Feel free to send us an email. If possible, please include your order number so we can help you faster.

Thank you for your trust in Beauty Surprise Box! 💖

Sign up and don't miss a single box!

Be the first to receive new themes and promotions

Frequently asked questions

Our Beauty Mystery Box contains a surprising selection of beauty and care products from well-known brands. Each box has a unique theme and is carefully curated to introduce you to new favorites. The exact contents remain a surprise until you unbox it, but you will always receive products with a higher retail value than the price you pay.

No, we regularly update our boxes. With ever-changing themes and a varied selection of beauty and care products, we ensure that each box is a new surprise. This way, you discover different products and brands every time.

Thanks to our collaborations and efficient purchasing, we can offer premium beauty products for a fraction of their normal retail value. This way, you can enjoy a luxurious unboxing experience at a surprisingly attractive price.

Yes, you can return your order within 14 days of receipt, provided the box is unopened, unused, and in its original condition. Once we have received and inspected the return, the purchase amount will be refunded.

Please consult our return policy for more information on the conditions and the return process.

We charge a fixed shipping rate of €4.95 per order. This way, you always know exactly what to expect.

Country/Region

Language

Contact

Contact

Contact details

Response time

Customer service

Sign up and don't miss a single box!

Frequently asked questions